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From our humble beginnings in 2001 to where we are today, we have always been driven by our passion for children's clothing and an absolute love of what we do. Our achievements have only been possible with the dedication and hard work of our team. We are currently looking to recruit for the following roles:

Customer Service Manager

We are looking for a full time Customer Services Manager to work in our beautiful offices just outside Petersfield. This is a key role within the company as you will be the face of the business, a good brand ambassador, ensuring excellent customer service at all times.

KEY DUTIES

  • Taking telephone orders
  • Dealing with all customer queries by phone and email
  • Processing orders on the mail order website
  • Taking payments and dealing with refunds and exchanges
  • Monitoring stock levels on the website
  • Ordering stationery, design accessories and kitchen supplies
  • Liasing with courier and delivery companies
  • Supporting the picking and packing staff

THE IDEAL CANDIDATE WILL

  • Have an excellent telephone manner
  • Have strong customer service skills
  • Ensure that our clients customers receive impeccable customer care
  • Have at least one years experience in a customer service/admin role
  • Be punctual
  • Enjoy working as part of a team and be happy to help out in other areas as necessary
  • Be IT competent with email, Word, Excel
  • Have experience of card processing payment systems
  • Have an interest in fashion

Hours are Monday - Friday 9 am - 5.30 pm

The offices are in a rural location, not accessible by public transport.


Marketing & PR Intern – no added sugar

We would love someone with a great eye for fashion/lifestyle, content savvy and multi-skilled who wants to get some first hand experience working for an independent fashion brand to join us in lovely Hampshire. The role requires someone with a creative and imaginative approach to PR & Marketing.

Some of the things you will be doing:

Assist PR/Marketing Manager with implementing PR schedule.Send out press releases and imagery to bloggers/press. Research new bloggers/publications Manage PR mailing list and database. Manage & update social media accounts. Post regular social content based around the monthly marketing themes & stories including content for the (soon to be) online blog. This requires a creative eye, flair for graphic design & ability to write imaginative & appropriate content.

Contact possible online collaborations under the guidance of marketing manager. Follow up and keep record of all press for new website/hard copy. Ensure the press book are kept up to date with press coverage. Must manage the garment samples, responding to all samples requests and keeping an accurate and organised set of samples. Compile weekly stats for social media. Help compile & generate content for new website. Keeping the imagery organised and accessible to all. Ideally needs a basic understanding of image resolution/sizing.

Qualifications, Experience

Experience in a marketing/direct marketing/social media. Skills in Excel, Word, and Mail as well as a basic knowledge of Photoshop/ In-design.

Competencies & Personal Attributes

Understand and represent the brand attributes. Take direction well. Ability to work under pressure and to tight deadlines. Excellent communication skills both written and verbal. Enthusiastic, self-confident and self-motivated. Exceptional organisational skills. Willing to adapt and take on new challenges and driven to continually improve. Ability to use initiative and be proactive.


Design - Placement Prints

Each season we produce a collection of T-shirts; for babies and toddlers (3m to 3yrs)and Girls & Boys (4-12yrs). If you think you have a style that we should know about please get in touch. 

In addition we are always interested in talking to creatives who can bring their special something to no added sugar.

For all roles please do send us your CV with a covering letter to info@noaddedsugar.com