Privacy Policy

Privacy Policy Statement
At no added sugar ltd we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.
What information do we collect?
We may ask for your name, telephone number, home address, email address and age for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further.
What the data will be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.

We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from no added sugar ltd. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

All email messages and email newsletters will contain information on how you can unsubscribe; or send an email to our customer services department on writing "unsubscribe" in the subject heading; or call our customer services department - see the Contact Us section below; or write to us at: Customer Services, no added sugar, Westmark Barns, Midhurst Road, Sheet, Petersfield, Hampshire, GU31 5AT.

We will not pass your information on to other third parties for marketing purposes unless you have agreed for us to do so.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against a Credit Reference Agency or Fraud Prevention Scheme, which may keep a record of that information. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies, or see our cookie policy.

Contact Us
If your query relates to an order or feedback regarding this site then call us on +44 (0)207 226 2323 between 9am and 6pm (UK time) Monday to Friday,

If your query is regarding our store then please contact the store directly on +44 (0)207 221 3212. The opening hours can be found on our shop page

Alternatively contact us via email from our contact us page.

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